The 2021 Christmas Weekend Package (Dec 23rd to 28th)
- Fully Insured
- Includes filter and chemicals
- 3m x 3m 4 sided enclosed waterproof gazebo, a pool light, fairy lights and matting for the tub.
Add an extra gazebo for £69
RETURN & REFUND POLICY
Any requests for refunds to be made must be done so in writing via email to: email@example.com giving full details of why a refund is being requested, how much and the original payment method and amount paid. We will then look at such requests and aim to respond within 5-7 working days. Any agreed refunds will be paid either in part or in full to the original card or bank that was used to make the payment for hire.
No refund will be given for misuse of property, improper use of guidelines or the absence of a complimentary item. Any lost days during hire by either fault of the equipment or due to delivery shall either be compensated by an extension of hire or by agreement of a partial refund. We will reserve the right not to make any refunds unless a collection and inspection of our equipment has been made first to determine who is at fault. Upon this inspection we will correspond with the hirer within 48 hours of collection and allow the hirer sufficient time to contest our decision.
Refunds shall not include a reimbursement of delivery charges where the hirer has used the Hot Tub.
No refunds shall be given where a fault has been reported late and led to BroSea Inc. Limited not being able to provide a remedy for the hirer to continue hire. This also includes where the hirer is not present during installation and the fault is unknown as well as the hirer not seeking advise on proper heating instructions.
Free delivery and pickup within 15 miles of RG12
£2 per mile further than 15 miles
You can cancel your hot tub hire booking up to fourteen calendar days before delivery day and your deposit will be refunded.
You can cancel your booking up to seven calendar days before your delivery day and 50% of your deposit will be refunded. Subject to availability you may also be given an option of changing the date of your booking at no additional charge.
If you cancel your booking anytime within 5 days before your delivery day then your deposit will be forfeited.